PFE Provider Change Package Resources

This list of resources provides strategies, interventions and links to help with your patient engagement improvement initiatives. These documents and patient-facing tools will help you and your staff best connect with your patients and help them feel empowered to take charge of their health.

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Patient & Family Engagement Quickinar Series
Establishing a partnership with patients and families is imperative to improve patient quality and safety. This series of short presentations from the Health Services Advisory Group will address the criteria to meet the Centers for Medicare & Medicaid's (CMS) metrics for patient and family engagement (PFE), and will assist your facility in training your staff and improving your overall PFE.
Web link    Date Added: 07/08/2024    Date Last Modified: Jul 8 2024 4:02PM  
How Bedside Hand Off Can Improve Patient Outcomes
Part of the Patient & Family Engagement Quickinar Series hosted by Health Services Advisory Group, this 30-minute presentations will address the criteria to meet PFE metrics and will assist your facility in improving your patient and family engagement.
Video    Date Added: 05/22/2024    Date Last Modified: May 22 2024 10:34AM  
Adverse Event Transparency: Supporting Patients, Families and Staff
Part of the Patient & Family Engagement Quickinar Series hosted by Health Services Advisory Group, this 30-minute presentations will address the criteria to meet PFE metrics and will assist your facility in improving your patient and family engagement.
Video    Date Added: 05/22/2024    Date Last Modified: May 22 2024 10:38AM  
Engaging Patients and Family to Prepare for Hospital Discharge
This short, 30-minute presentation provided by Health Services Advisory Group for health care providers addresses the criteria to meet Centers for Medicare & Medicaid (CMS) measures and will assist your facility in improving your patient and family engagement (PFE).
WebEx    Date Added: 04/17/2024    Date Last Modified: Apr 17 2024 10:51AM  
Patient & Family Engagement (PFE) Implementation Resource Guide
This guide from Telligen QI Connect shares evidence-based best practices and resources to create quality improvement action plans that integrate the patient voice.
Adobe PDF    Date Added: 04/17/2024    Date Last Modified: Apr 17 2024 10:47AM  
Patient & Family Engagement (PFE) Implementation Resource Guide
This tool will help hospitals use evidence-based best practices and resources to create quality improvement action plans that integrate the patient voice.
Adobe PDF    Date Added: 03/21/2024    Date Last Modified: Mar 21 2024 7:20PM  
Partnering with Patients and Families to Enhance Safety and Quality: A Mini Toolkit
This resource from the Institute for Patient- and Family-Centered Care provides health care leaders, clinicians and staff with tools that support patient engagement efforts.
Adobe PDF    Date Added: 03/22/2022    Date Last Modified: Mar 22 2022 10:12PM  
A Roadmap for Patient and Family Engagement in Healthcare Practice and Research
Practical strategies for advancing engagement in health care from the American Institutes for Research.
Adobe PDF    Date Added: 03/22/2022    Date Last Modified: Mar 22 2022 10:20PM