PFE Provider Change Package Resources

This list of resources provides strategies, interventions and links to help with your patient engagement improvement initiatives. These documents and patient-facing tools will help you and your staff best connect with your patients and help them feel empowered to take charge of their health.

Hospital PFE Assessment ToolHospital PFE Action PlanPR Spanish Hospital PFE Assessment ToolHospital PFE Action Plan PR SpanishPFE Action Plan Template

Patient-Provider Communication Health Literacy

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AHRQ Health Literacy
A program of the Agency for Healthcare Research and Quality to help health care organizations, leaders and professionals improve health literacy, this website provides patient and provider educational resources.
Web link    Date Added: 04/13/2023    Date Last Modified: Apr 13 2023 12:26PM  
Improving Patient Safety Systems for Patients With Limited English Proficiency
This guide, prepared by the Disparities Solutions Center, focuses on how hospitals can better identify, report, monitor and prevent medical errors in patients with limited English proficiency.
Web link    Date Added: 03/23/2022    Date Last Modified: Mar 23 2022 12:30PM  
Health Literacy Tip Sheet
TMF Health Quality Institute created this health literacy tip sheet to assist health care providers in involving patients in their care. It includes the legal requirements for health literacy, steps to improving communication between clinicians and patients, attributes of a health literate organization and additional resources on the topic.
Adobe PDF    Date Added: 11/20/2012    Date Last Modified: Mar 23 2022 12:13PM