PFE Provider Change Package Resources

This list of resources provides strategies, interventions and links to help with your patient engagement improvement initiatives. These documents and patient-facing tools will help you and your staff best connect with your patients and help them feel empowered to take charge of their health.

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Patient Safety Culture

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Adverse Event Transparency: Supporting Patients, Families and Staff
Part of the Patient & Family Engagement Quickinar Series hosted by Health Services Advisory Group, this 30-minute presentations will address the criteria to meet PFE metrics and will assist your facility in improving your patient and family engagement.
Video    Date Added: 05/22/2024    Date Last Modified: May 22 2024 10:38AM  
Workforce Safety Key to Patient Safety
This article, published by the Institute for Healthcare Improvement, describes three actionable recommendations to improve workforce safety for both staff and patients.
Web link    Date Added: 03/24/2022    Date Last Modified: Mar 24 2022 8:58AM  
Transforming Culture
Resources for transforming organizational culture, creating staff resilience, and promoting wellness in health care organizations from Safe & Reliable Healthcare.
Web link    Date Added: 03/24/2022    Date Last Modified: Mar 24 2022 8:53AM  
Team STEPPS (Strategies & Tools to Enhance Performance & Patient Safety)
Team STEPPS, provided by the Agency for Healthcare Research and Quality, is an evidence-based set of teamwork tools aimed at optimizing patient outcomes by improving communication and teamwork skills among health care professionals.
Web link    Date Added: 03/24/2022    Date Last Modified: Mar 24 2022 9:08AM  
Learning from our Mistakes: Creating a Just Culture
When an organization focuses on developing a just culture, it creates the opportunity for its employees to have a safe environment to report problems and raise concerns over unsafe practices. Listen to this recording to learn how your organization can develop a just culture.
Video    Date Added: 07/24/2014    Date Last Modified: Mar 24 2022 9:02AM