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PFE Provider Change Package Resources

This list of resources provides strategies, interventions and links to help with your patient engagement improvement initiatives. These documents and patient-facing tools will help you and your staff best connect with your patients and help them feel empowered to take charge of their health.

Hospital PFE Assessment ToolHospital PFE Action PlanPR Spanish Hospital PFE Assessment ToolHospital PFE Action Plan PR SpanishPFE Action Plan Template

Person-Centered Care Culture Acute Care Setting

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Guide to Patient and Family Engagement in Hospital Quality and Safety
An evidenced-based resource from the Agency for Healthcare Research and Quality to help hospitals work as partners with patients and families to improve quality and safety.
Web link    Date Added: 03/22/2022    Date Last Modified: Mar 22 2022 10:28PM  
HANDOUT: Guide to Patient and Family Engagement in Hospital Quality and Safety
TRANSCRIPT: Guide to Patient and Family Engagement in Hospital Quality and Safety
Advancing Effective Communication, Cultural Competence, and Patient-and Family-Centered Care – A Roadmap for Hospitals
A report from the Joint Commission with detailed methods for hospitals to implement or improve patient and family engagement programs.
Adobe PDF    Date Added: 03/22/2022    Date Last Modified: Mar 23 2022 10:13PM  
HANDOUT: Advancing Effective Communication, Cultural Competence, and Patient-and Family-Centered Care – A Roadmap for Hospitals
TRANSCRIPT: Advancing Effective Communication, Cultural Competence, and Patient-and Family-Centered Care – A Roadmap for Hospitals
Supporting Patient and Family Engagement: Best Practices for Hospital Leaders
Patient and family engagement recommendations for hospital leadership from the Agency for Healthcare Research and Quality.
Unknown item type    Date Added: 03/22/2022    Date Last Modified: Mar 22 2022 10:35PM  
HANDOUT: Supporting Patient and Family Engagement: Best Practices for Hospital Leaders
TRANSCRIPT: Supporting Patient and Family Engagement: Best Practices for Hospital Leaders