COVID-19 Resources
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COVID-19 Vaccine Finder flyer
Health care providers can download this colorful flyer to remind patients and family members to get their updated COVID-19 vaccine.
Adobe PDF    Date Added: 04/03/2024    Date Last Modified: Apr 3 2024 2:02PM  
COVID backlash could leave the U.S. less ready for next pandemic
This article suggests that the next viral threat to the United States could result in more illness than was seen during the COVID-19 pandemic.
Web link    Date Added: 04/03/2024    Date Last Modified: Apr 11 2024 1:17PM  
Avoid the Three Cs
This infographic from the World Health Organization emphasizes the importance of staying home if infected with COVID-19 to reduce the spread of illness.
Adobe PDF    Date Added: 03/18/2024    Date Last Modified: Mar 18 2024 2:49PM  
Decoda Literacy Solutions: COVID-19 Posters and Infographics
This webpage provides downloadable COVID-19 resources from the World Health Organization and Fraser Health that discuss how to reduce the spread of COVID-19.
Web link    Date Added: 03/18/2024    Date Last Modified: Mar 18 2024 2:56PM  
Evolution of COVID-19 Vaccines
Why have there been so many COVID-19 vaccines since 2020? This infographic displays how the vaccines have to keep up with COVID-19 variants, starting from the initial variants to the current variants in circulation.
Adobe PDF    Date Added: 03/15/2024    Date Last Modified: Mar 15 2024 1:06PM  
COVID-19 Vaccinations: Why it's still important to get up-to-date vaccines
In this recorded presentation from the TMF Quality Innovation Network, health care providers get strategies they can use to promote and administer COVID-19 vaccinations within their communities.
WebEx    Date Added: 03/14/2024    Date Last Modified: Mar 14 2024 1:28PM  
COVID-19 Vaccine Hesitancy Q&A
TMF's Nursing Home team lists some common concerns that people give for not receiving the updated COVID-19 vaccine, followed by reasons why being up to date is important.
Adobe PDF    Date Added: 10/26/2023    Date Last Modified: Oct 26 2023 12:37PM  
Vaccine Process Tool
Use this tool to identify process gaps and improvement opportunities related to influenza, pneumonia and COVID-19 vaccines.
Adobe PDF    Date Added: 10/18/2023    Date Last Modified: Oct 20 2023 6:23PM  
Environmental Scan of Best Practices for COVID-19 Vaccination and Testing for Underserved Populations
The Office of the Assistant Secretary for Planning and Evaluation has released an environmental scan that details the improvements made to COVID-19 testing and vaccination rates, in particular highlighting individuals who are at a disproportionate risk of contracting the virus that causes COVID-19 or experiencing related adverse outcomes because of chronic conditions.
Web link    Date Added: 10/16/2023    Date Last Modified: Oct 16 2023 4:12PM  
Fact Sheet: COVID-19 Public Health Emergency Transition Roadmap
The U.S. Department of Health and Human Services' Office of Intergovernmental and External Affairs has prepared this fact sheet detailing what will change and what will not with the end of the COVID-19 Public Health Emergency, planned for May 11.
Web link    Date Added: 02/20/2023    Date Last Modified: Feb 23 2023 1:29PM  
COVID-19 Vaccine: Novavax Booster Authorized
How can your health care office bill for administering the Novavax booster? Who is eligible to receive the Novavax booster? Read the latest entry in the Centers for Medicare & Medicaid Services' Medicare Learning Network newsletter for the new CPT codes and list of eligibility.
Web link    Date Added: 11/04/2022    Date Last Modified: Nov 4 2022 5:24PM  
Healthy Aging in a Pandemic World: What Older Adults and Caregivers Need to Know Now
Since the pandemic began, older adults have seen many changes in their lives, health and relationships. This resource identifies how to recognize changes and provides information on the Eldercare Locator that helps older adults, caregivers and families find local services that help address those changes.
Adobe PDF    Date Added: 09/16/2022    Date Last Modified: Sep 16 2022 9:51AM  
Efficacy of Antibodies and Antiviral Drugs against Omicron BA.2.12.1, BA.4, and BA.5 Subvariants
Read this article in the New England Journal of Medicine to learn how the drugs developed to treat the virus that causes COVID-19 works, especially against the five sublineages of the SARS-CoV-2 Omicron variant.
Web link    Date Added: 07/31/2022    Date Last Modified: Jul 29 2022 2:39PM  
COVID-19: FDA Authorizes Pharmacists to Prescribe PAXLOVID with Certain Limits
The U.S. Food and Drug Administration (FDA) issued an emergency use authorization (EUA) for PAXLOVID for the treatment of mild-to-moderate COVID-19 in certain adults and pediatric patients at high risk for progression to severe COVID-19, including hospitalization or death. On July 6, the FDA revised the EUA to let pharmacists prescribe and dispense PAXLOVID to eligible patients without seeing a doctor or other clinician.
Web link    Date Added: 07/14/2022    Date Last Modified: Jul 14 2022 12:56PM  
Podcast: The Science Behind Vaccines and Herd Immunity
What is herd immunity or community immunity? Both phrases mean the same thing. The strategy behind the phrases is to make sure there are enough people in the community who are either not able to catch a disease or not able to spread the disease so that the disease dies out. Listen to this podcast with Russell Kohl, MD, FAAFP, chief medical officer at TMF Health Quality Institute, and Clifford Moy, MD, the behavioral health medical director at TMF, to learn more.
Podcast    Date Added: 05/24/2022    Date Last Modified: May 24 2022 8:47AM  
Podcast: The Science Behind Vaccines and Immunity
How does the body defend against infections? How can vaccines improve immunity? Listen to this podcast with Russell Kohl, MD, FAAFP, chief medical officer at TMF Health Quality Institute, and Clifford Moy, MD, the behavioral health medical director at TMF, to learn more.
Podcast    Date Added: 05/24/2022    Date Last Modified: May 24 2022 8:50AM  
Podcast: The Science Behind Vaccines and Why We Vaccinate
We know that when you get a vaccination, it stimulates the production of antibodies. Vaccinations help train our bodies to defend against infectious agents. Listen to this podcast with Russell Kohl, MD, FAAFP, chief medical officer at TMF Health Quality Institute, and Clifford Moy, MD, the behavioral health medical director at TMF, to learn more.
Podcast    Date Added: 05/24/2022    Date Last Modified: May 24 2022 8:44AM  
COVID-19 Monoclonal Antibodies: FDA Authorized Bebtelovimab
The Food and Drug Administration has authorized the emergency use of the monoclonal antibody bebtelovimab for the treatment of mild-to-moderate COVID-19 in adult and pediatric patients when they meet certain criteria.
Adobe PDF    Date Added: 02/18/2022    Date Last Modified: Feb 18 2022 4:37PM  
Fuel Versus Friction Tip Sheet
This communication tool offers fuel-based interventions intended to increase vaccine uptake and friction-based interventions that respond to hidden barriers that hold people back from vaccination.
Adobe PDF    Date Added: 02/16/2022    Date Last Modified: Feb 16 2022 2:56PM  
Why You Should Not Use Ivermectin to Treat or Prevent COVID-19
The Food and Drug Administration has not authorized or approved ivermectin for use in preventing or treating COVID-19 in humans or animals.
Web link    Date Added: 02/01/2022    Date Last Modified: Feb 1 2022 6:16PM  
COVID-19 Impact on Mental Health of Older Adults and Reaching Health Equity Through Community Collaboration
Listen to this TMF Quality Innovation Network webinar recording with Sergio Aguilar-Gaxiola, MD, PhD, as he presents on the impact COVID-19 has had on the mental health of the older adult population. Dr. Aguilar-Gaxiola also discusses how to achieve health equity during the COVID-19 pandemic through community collaboration.
Video    Date Added: 09/22/2021    Date Last Modified: Sep 22 2021 1:10PM  
COVID-19 Update: The Delta Variant
Read this update on COVID-19 and the delta variant from Russell Kohl, MD, FAAFP, chief medical officer at TMF Health Quality Institute, and Clifford Moy, MD, behavioral health medical director at TMF Health Quality Institute. Share this information with your patients, residents, co-workers, families, friends and your community to help educate everyone on what they can do to reduce infections and hospitalizations.
Web link    Date Added: 08/16/2021    Date Last Modified: Aug 16 2021 2:24PM  
Vaccine Equity and Trust Podcast
Listen to this podcast from the Hogg Foundation for Mental Health to hear two interviews with experts whose work straddles the lines between medicine, community outreach and health communications. Learn about initiatives in Central Texas that are helping to educate people about the COVID-19 vaccines and gain their trust.
Podcast    Date Added: 07/06/2021    Date Last Modified: Jul 6 2021 11:38AM  
COVID-19 Vaccination Change Package for Health Care Teams
Health care professionals from all care settings are encouraged to use the resources listed in this TMF Quality Innovation Network change package to help care for patients diagnosed with COVID-19. Note, you must log into this website to download this change package.
Adobe PDF    Date Added: 03/11/2021    Date Last Modified: Mar 24 2022 10:56PM  
Well-Being Playbook 2.0: A COVID-19 Resource for Hospital and Health System Leaders
The American Hospital Association has updated the Well-being Playbook with tools to support teams who work directly with patients with COVID-19. This version includes curated resources specific to COVID-19 on suicide prevention, operationalizing peer support, and a guide to walk leaders through well-being program development and execution.
Adobe PDF    Date Added: 03/03/2021    Date Last Modified: Mar 2 2021 6:58PM  
Video: Addressing COVID-19 Vaccine Hesitancy
Watch this video presentation, hosted by the Health Resources and Services Administration, to learn how to address COVID-19 vaccine hesitancy. This recording features Catherine Lindsey Satterwhite, PhD, MSPH, MPH, regional health administrator for the U.S. Department and Health Human Services, Office of the Assistant Secretary for Health in Region VII; Marwan Haddad MD, MPH, AAHIVS; and Kasey Harding MPH. You must use the following passcode to access the video: n1c=*y70.
Video    Date Added: 03/02/2021    Date Last Modified: Feb 8 2022 12:13PM  
Language that Works to Improve Vaccine Acceptance Communications Cheat Sheet
The de Beaumont Foundation offers concise, practical guidance around language and messaging to support vaccine acceptance. This toolkit includes communication tips and specific recommended language emerging from a broader survey conducted on the topic.
Adobe PDF    Date Added: 02/28/2021    Date Last Modified: Mar 22 2021 10:47AM  
Minority Health Videos About Vaccine Safety
The Food and Drug Administration’s Office of Minority Health and Health Equity has released two videos that speak to the importance of COVID-19 vaccines, how communities of color have been disproportionately impacted by COVID-19 and how it is important to get vaccinated to protect themselves and loved ones from the virus. The videos are available in English and Spanish.
Video    Date Added: 02/26/2021    Date Last Modified: Mar 11 2021 12:30PM  
Just in Time Training Resources for EMT SARS-CoV-2 Vaccinators
The National Highway Traffic Safety Administration Office of Emergency Medical Services (EMS), in coordination with federal partners, national EMS organizations and state and local officials, has compiled resources to help EMS systems train EMTs and other clinicians to administer the available SARS-CoV-2 vaccines safely and effectively.
Adobe PDF    Date Added: 02/24/2021    Date Last Modified: Feb 24 2021 4:49PM  
Johns Hopkins Coronavirus Resource Center
The COVID-19 crisis is constantly evolving—so Johns Hopkins University (JHU) has developed a powerful tracking and data visualization system to provide daily updates to the public on the state of the pandemic. JHU’s Daily COVID-19 Data in Motion report shares critical data on COVID-19 from the last 24 hours. Explore COVID-19 trends with in-depth data tracking.
Web link    Date Added: 02/01/2021    Date Last Modified: Jan 29 2021 2:02PM  
Free Education Modules: Understanding the COVID-19 Pandemic
John Hopkins University offers a new, free e-learning course to help people understand the COVID-19 pandemic. The course is set up as a series of short modules to explore the pandemic and specifics about the virus, including discussion of the virus that causes COVID-19 and the pandemic’s broader implications for society.
Web link    Date Added: 09/24/2020    Date Last Modified: Feb 8 2022 12:05PM  
COVID-19: Managing the Surge
The New England Journal of Medicine has compiled this collection of best practices and recent developments to reference as health care facilities continue to learn and apply the best strategies to treat patients who have COVID-19.
Web link    Date Added: 07/21/2020    Date Last Modified: Jul 21 2020 5:54PM  
Your Five Moments for Hand Hygiene
Download and share this handout from the World Health Organization that shows when it is important to wash your hands when caring for a patient or resident.
Web link    Date Added: 06/24/2020    Date Last Modified: Oct 24 2022 6:25AM  
COVID-19 and HIPAA: Disclosures to law enforcement, paramedics, other first responders and public health authorities
The U.S. Department of Health and Human Services Office for Civil Rights lists answers to questions about COVID-19 and Health Insurance Portability and Accountability Act (HIPAA) Privacy Rule disclosures in this document.
Unknown item type    Date Added: 04/28/2020    Date Last Modified: Apr 28 2020 11:48PM  
SAMHSA Substance Abuse and Mental Health Services Administration Coronavirus (COVID-19) Resources and Information
SAMHSA recognizes the challenges posed by the current COVID-19 situation and is providing the following guidance and resources to assist individuals, providers, communities and states across the country.
Web link    Date Added: 04/27/2020    Date Last Modified: Jun 1 2020 10:13AM  
COVID-19 Guidelines for Health Care Providers
The National Association of the Deaf provides COVID-19 telehealth guidelines for health care providers.
Web link    Date Added: 04/21/2020    Date Last Modified: Apr 22 2020 10:59PM  
Mask Wearing 101 Video: How to Use and Re-Use a Face Mask
This five-minute video offers a step-by-step mask-wearing how-to, along with some do's and dont's.
Video    Date Added: 04/15/2020    Date Last Modified: Apr 28 2020 9:15AM  
Use of Cloth Face Coverings to Help Slow the Spread of COVID-19
The Centers for Disease Control and Prevention (CDC) answers frequently asked questions about how to wear a cloth face covering.
Web link    Date Added: 04/15/2020    Date Last Modified: Jun 1 2020 10:04AM  
LeadingAge Coronavirus Resources
Current information, tools and resources to help LeadingAge members plan for and respond to COVID-19.
Web link    Date Added: 04/14/2020    Date Last Modified: Apr 28 2020 10:13AM  
The Official White House Response to COVID-19
Keep up with the important work the Task Force is doing in response to COVID-19.
Web link    Date Added: 04/13/2020    Date Last Modified: Apr 28 2020 1:36PM  
Interim Guidance for Health Care Providers During COVID-19 Outbreak: CPR and Emergency Cardiovascular Care
This information from the American Heart Association (AHA) is intended to help health care providers reduce the risk for SARS-CoV-2 (the virus that causes COVID-19) transmission, especially with regards to resuscitation care.
Adobe PDF    Date Added: 04/13/2020    Date Last Modified: Apr 28 2020 2:39PM  
CDC COVID-19 Module Update: Healthcare Worker Staffing and Supplies Pathways
Get the important information from this April 14, 2020, training webinar presented by CDC's National Healthcare Safety Network (NHSN).
Video    Date Added: 04/13/2020    Date Last Modified: Apr 28 2020 1:03PM  
COVID-19 Related Guidance Documents for Industry, FDA Staff, and Other Stakeholders
The U.S. Food and Drug Administration (FDA) is providing timely recommendations, regulatory information, guidance, and technical assistance to support rapid coronavirus disease 2019 (COVID-19) response efforts.
Web link    Date Added: 04/13/2020    Date Last Modified: Apr 28 2020 1:15PM  
COVID-19 Interim Final Rule FAQs
Here are CMS' frequently asked questions (FAQs) on Medicare Fee-for-Service (FFS) billing during COVID-19.
Adobe PDF    Date Added: 04/10/2020    Date Last Modified: Apr 29 2020 11:51AM  
New CMS COVID-19 Contact Info
Email your COVID-19 questions to the Centers for Medicare & Medicaid Services (CMS) at Covid-19@cms.hhs.gov.
Web link    Date Added: 04/10/2020    Date Last Modified: Jun 1 2020 10:12AM  
COVID-19 Emergency Declaration Blanket Waivers for Health Care Providers
CMS announced the following blanket waivers are in effect, with a retroactive effective date of March 1, 2020, through the end of the emergency declaration.
Adobe PDF    Date Added: 04/10/2020    Date Last Modified: Apr 30 2020 7:16AM  
Updated: CMS Issues New Wave of Infection Control Guidance Based on CDC Guidelines to Protect Patients and Health Care Workers from COVID-19
The Centers for Medicare & Medicaid Services' (CMS) official website has the latest resources related to COVID-19. It is updated regularly with clinical and technical announcements for providers and facilities, as well as guidance on billing and codes, coverage, provider enrollment and more.
Web link    Date Added: 04/10/2020    Date Last Modified: Apr 30 2020 8:17AM  
CDC Social Media Toolkit
The Centers for Disease Control and Prevention (CDC) created this social media toolkit to help localize efforts in responding to the virus that causes COVID-19.
Web link    Date Added: 04/09/2020    Date Last Modified: Jun 1 2020 10:17AM  
Chronic Disease and COVID-19: What You Need to Know
Here are tips and information from the National Association of Chronic Disease Directors to protect yourself and your family.
Adobe PDF    Date Added: 04/08/2020    Date Last Modified: Apr 30 2020 8:41AM  
NEW CMS Fact Sheet: Expansion of the Accelerated and Advance Payments Program for Providers and Suppliers During COVID-19 Emergency
The Centers for Medicare & Medicaid Services (CMS) has expanded its current Accelerated and Advance Payment Program to a broader group of Medicare Part A providers and Part B suppliers for the duration of the public health emergency
Adobe PDF    Date Added: 04/08/2020    Date Last Modified: Apr 30 2020 8:24AM  
CMS Medicare Learning Network (MLN) COVID-19 Update Call: April 7, 2020
On April 7, 2020, the Centers for Medicare & Medicaid Services (CMS) experts provided updates on recent actions taken to address the COVID-19 public health emergency.
Adobe PDF    Date Added: 04/07/2020    Date Last Modified: Apr 30 2020 8:53AM  
CMS Teleconference: Lessons from the Front Lines -- COVID-19
On April 3, 2020, CMS Administrator Seema Verma, Deborah Birx, MD, White House Coronavirus Task Force, and officials from the FDA, CDC, and FEMA participated in a call on COVID-19 flexibilities.
Audio    Date Added: 04/07/2020    Date Last Modified: Apr 30 2020 8:59AM  
How to Make Your Own Face Covering
This is a 45-second video demonstration from the Centers for Disease Control and Prevention (CDC).
Video    Date Added: 04/06/2020    Date Last Modified: Jun 1 2020 10:06AM  
CDC Launches New Weekly COVID-19 Surveillance Report
The report, updated each Friday, summarizes and interprets key indicators, including information related to COVID-19 outpatient visits, emergency department visits, hospitalizations and deaths, as well as laboratory data.
Web link    Date Added: 04/06/2020    Date Last Modified: Jun 1 2020 10:15AM  
Medicare Coverage and Payment of Virtual Services
This CMS Medicare Learning Network (MLN) video provides answers to common questions about the Medicare telehealth services benefit.
Video    Date Added: 04/06/2020    Date Last Modified: May 5 2020 9:15AM  
CMS News Room
Read the latest actions the Centers for Medicare & Medicaid Services (CMS) has taken in response to coronavirus disease 2019 (COVID-19).
Web link    Date Added: 04/06/2020    Date Last Modified: May 5 2020 9:36AM  
March 27, 2020, CMS Guidance Memo: Quality Reporting and Value-based Purchasing Programs
Read about exceptions and extensions for Quality reporting requirements for acute care hospitals, PPS-exempt cancer hospitals, inpatient psychiatric facilities, skilled nursing facilities, home health agencies, hospices, inpatient rehabilitation facilities, long-term care (LTC) hospitals, ambulatory surgical centers (ASC), renal dialysis facilities, and MIPS-eligible clinicians affected by COVID-19.
Adobe PDF    Date Added: 04/06/2020    Date Last Modified: May 5 2020 12:43PM  
Webinar -- Burnout and Crises: Joy in the Face of Chaos
April 16, 2020, webinar by TMIT Research.
Web link    Date Added: 04/06/2020    Date Last Modified: May 5 2020 12:47PM  
Use of Cloth Face Coverings to Help Slow the Spread of COVID-19
Guidance from the Centers for Disease Control and Prevention (CDC) on how to wear a cloth face covering
Web link    Date Added: 04/06/2020    Date Last Modified: Jun 1 2020 10:03AM  
Cloth Face Coverings: Questions and Answers
Answers from the Centers for Disease Control and Prevention (CDC) about cloth face coverings
Web link    Date Added: 04/06/2020    Date Last Modified: Jun 1 2020 10:03AM  
Strategies for Optimizing the Supply of N95 Respirators
This CDC document offers a series of strategies or options to optimize supplies of disposable N95 filtering facepiece respirators (commonly called “N95 respirators”) in health care settings when there is limited supply.
Web link    Date Added: 04/06/2020    Date Last Modified: May 5 2020 1:39PM  
How to Apply for Section 1135 Waivers
CMS provides guidance to states on how to apply for Section 1135 waivers through the Medicaid Disaster Response Tool Kit.
Web link    Date Added: 04/03/2020    Date Last Modified: May 5 2020 2:02PM  
COVID-19 Checklists and Tools to Accelerate Relief for State Medicaid & CHIP Programs
The Centers for Medicare & Medicaid Services (CMS) released new tools to help speed states’ access to emergency flexibilities and resources.
Web link    Date Added: 04/03/2020    Date Last Modified: May 5 2020 2:33PM  
Coronavirus Emergency Management Best Practices
The Federal Emergency Management Agency (FEMA) compiled the best practices and lessons learned that communities have already faced fighting COVID-19
Web link    Date Added: 04/03/2020    Date Last Modified: May 6 2020 8:52AM  
COVID-19 Updated Long-Term Care Facility Guidance
The Centers for Medicare & Medicaid Services (CMS) and the Centers for Disease Control and Prevention (CDC) are issuing new recommendations to state and local governments and long-term care facilities (also known as nursing homes) to help mitigate the spread of the 2019 Novel Coronavirus (COVID-19).
Adobe PDF    Date Added: 04/03/2020    Date Last Modified: May 6 2020 8:55AM  
COVID-19 Health Care Personnel Screening Form
The Centers for Medicare and Medicaid Services (CMS) and the Centers for Disease Control and Prevention (CDC) are directing facilities to screen health care personnel (HCP) prior to allowing them to work or provide services in the facility. This form is intended to document screening of HCP.
Web link    Date Added: 04/02/2020    Date Last Modified: May 6 2020 10:11AM  
New COVID-19 Coding Guidelines
Ensemble Health Partners provides the latest coding updates due to COVID-19.
Adobe PDF    Date Added: 04/02/2020    Date Last Modified: May 11 2020 11:11AM  
Disinfecting Your Facility If Someone Is Sick
Here are some everyday steps, steps when someone is sick, and considerations for employers from the Centers for Disease Control and Prevention (CDC).
Web link    Date Added: 04/02/2020    Date Last Modified: Jun 1 2020 10:04AM  
CDC Public Service Announcements (PSAs)
Transcripts and audio recordings of the CDC's public service announcements can be found here.
Web link    Date Added: 04/02/2020    Date Last Modified: Jun 1 2020 10:16AM  
CDC Communication Resources for Travelers
Here are the CDC's public health communication options at U.S. ports of entry.
Web link    Date Added: 04/02/2020    Date Last Modified: Jun 1 2020 10:14AM  
COVID-19 Resource and Information Guide
This guide is published by the National Alliance on Mental Illness (NAMI).
Adobe PDF    Date Added: 04/01/2020    Date Last Modified: May 12 2020 2:42PM  
COVID-19 Vaccine Hesitancy Q&A — Spanish for Puerto Rico
In this Spanish for Puerto Rico question and answer (Q&A) sheet, TMF's Nursing Home team lists some common concerns that people give for not receiving the updated COVID-19 vaccine, followed by reasons why being up to date is important.
Adobe PDF    Date Added: 11/06/2023    Date Last Modified: Nov 6 2023 9:22AM  
Vacunación contra el COVID-19: Paquete para facilitar el cambio para los equipos de atención médica
Se recomienda a los profesionales de atención médica que usen los recursos enumerados en este paquete para facilitar el cambio como ayuda para brindar atención a los pacientes diagnosticados con el COVID-19.
Adobe PDF    Date Added: 05/24/2021    Date Last Modified: May 24 2021 6:58PM  
COVID-19 Vaccine Hesitancy Q&A — U.S. Spanish
In this U.S. Spanish question and answer (Q&A) sheet, TMF's Nursing Home team lists some common concerns that people give for not receiving the updated COVID-19 vaccine, followed by reasons why being up to date is important.
Adobe PDF    Date Added: 11/06/2023    Date Last Modified: Nov 6 2023 9:20AM