The success of individuals and teams is heavily influenced by the environments in which they work. In this session, we will discuss how to create and foster an environment where everyone is treated with respect. We show you how to watch out for burnout, strive to achieve equity and promote psychological safety.

Burnout is the most common reason for health care professionals to make medical errors. This webinar will explore the data around this topic as an outcome measure and how it is a statistically significant predictor or patient harm.

This webinar will explore SCOR Survey data from the point-of-view of a health care leader and show examples of interpretation and potential interventions. Participants will walk away with a clear understanding of how to use your own SCOR data to drive improvement.

In this webinar, we will walk through the complex topic of communications as it relates to high reliability. We will build on previous topics and tie those in with internal transparency, decision making and engagement.

Leaders have a profound responsibility to cultivate, model and embed the components of high reliability. In this session, we build on the previous session and further describe the leadership roles and responsibilities that effectively sustain a high reliability organization.

In this webinar, we describe the leadership roles and responsibilities that effectively establish and sustain a high reliability organization. We examine the skills, behaviors and activities senior leaders must weave into their daily practice

Applying improvement and planning methodologies to learning is essential to design, test and refine ideas that work. This webinar builds on the previous session and dives deeper into a systematic pathway for identifying, collecting and analyzing data for improvement and testing interventions.

In this session, we introduce a systemic pathway for identifying, collecting and analyzing data for improvement and testing interventions under different conditions. We cover how to use reliable design, scale, spread and sustainability methods to select and implement successful improvement interventions.

Combining high quality clinical, cultural and operational data provides the clearest and most complete insights into an organization’s current state. In this webinar, we explore how to source and interpret the best data available. We will also highlight the value of integrating human factors and systems data to achieve meaningful improvements.

In this webinar, we will focus on using human factor skills and high reliability behaviors to make teamwork activities more effective, consistent and reliable. We will also discuss how to enable multidisciplinary collaboration and break down silos between and across departments.