Quality Improvement Tools

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Quality improvement in health care is a structured process to collect and analyze information, which leads to actions that result in measureable improvements in health services and patient outcomes. Hospitals can utilize a variety of tools and resources to investigate data and manage performance improvements. Please note: on some web browsers, document links may automatically download to your computer rather than open up on your screen.

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Quality Improvement Workbook
This one-stop resource for interactive quality improvement activities and worksheets from Telligen will support your organization’s quality improvement journey
Web link    Date Added: 06/29/2023    Date Last Modified: Aug 15 2023 9:19PM  
Learning the Ropes of Health Care Quality Improvement: Creating SMART Goals
Part of a webinar series providing guidance in the use of performance and process quality improvement tools, this recording focuses on creating SMART goals for performance improvement projects.
Video    Date Added: 11/15/2023    Date Last Modified: Dec 1 2023 12:46PM  
Learning the Ropes of Health Care Quality Improvement: Effective Use of the PDSA Cycle
Part of a TMF webinar series providing guidance in the use of performance and process quality improvement tools, this recording focuses on the effective use of the Plan-Do-Study-Act (PDSA) cycle in improvement projects.
Video    Date Added: 12/04/2023    Date Last Modified: Dec 4 2023 2:35PM  
Learning the Ropes of Health Care Quality Improvement: Understanding and Creating the Bar Chart
Part of a series of webinars on effective data collection and presentation strategies for quality improvement programs, this recording will review how to construct and analyze the results of the bar chart.
Video    Date Added: 10/05/2023    Date Last Modified: Oct 5 2023 4:56PM  
Guide to Strengthening Your Hospital Surgical Care Framework
This comprehensive guide from Telligen focuses on the surgical continuum of care to assist hospitals and surgical care teams in examining surgical workflows, identifying practice gaps, and implementing best practices to prevent surgical site infections (SSIs), post-operative pulmonary embolism (PE) and/or deep-vein thrombosis (DVTs).
Adobe PDF    Date Added: 05/22/2024    Date Last Modified: May 22 2024 10:59AM  
Learning the Ropes of Health Care Quality Improvement - Root Cause Analysis Part One: Effective Use of the Root Cause Analysis
This portion of the Quality Improvement Tools series will provide guidance in the use of performance and process improvement tools, specifically Root Cause Analysis. Using these tools in combination with your collection and analysis of data will enhance your quality improvement activities.
Video    Date Added: 06/20/2024    Date Last Modified: Jun 20 2024 12:43PM  
Learning the Ropes of Health Care Quality Improvement - Root Cause Analysis Part One: Effective Use of the Root Cause Analysis
This portion of the Quality Improvement Tools series will provide guidance in the use of performance and process improvement tools, specifically Root Cause Analysis. Using these tools in combination with your collection and analysis of data will enhance your quality improvement activities.
Video    Date Added: 06/20/2024    Date Last Modified: Jun 24 2024 4:28PM  
Learning the Ropes of Health Care Quality Improvement - Root Cause Analysis Part Four: Use of the Five Whys
This portion of the Quality Improvement Tools series will provide guidance in the use of performance and process improvement tools, specifically the use of the Five Whys in root cause analysis. Using these tools in combination with your collection and analysis of data will enhance your quality improvement activities.
Video    Date Added: 06/20/2024    Date Last Modified: Jun 24 2024 5:09PM  
Learning the Ropes of Health Care Quality Improvement - Root Cause Analysis Part Two: Use of a Cause and Effect Diagram
This portion of the Quality Improvement Tools series will provide guidance in the use of performance and process improvement tools, specifically the use of a cause and effect diagram in root cause analysis. Using these tools in combination with your collection and analysis of data will enhance your quality improvement activities.
Video    Date Added: 06/20/2024    Date Last Modified: Jun 24 2024 4:36PM  
Learning the Ropes of Health Care Quality Improvement - Root Cause Analysis Part Two: Use of a Cause and Effect Diagram
This portion of the Quality Improvement Tools series will provide guidance in the use of performance and process improvement tools, specifically the use of a cause and effect diagram in root cause analysis. Using these tools in combination with your collection and analysis of data will enhance your quality improvement activities.
Video    Date Added: 06/20/2024    Date Last Modified: Jun 20 2024 12:44PM  
Learning the Ropes of Health Care Quality Improvement - Root Cause Analysis Part Two: Use of a Cause and Effect Diagram
This portion of the Quality Improvement Tools series will provide guidance in the use of performance and process improvement tools, specifically the use of a cause and effect diagram in root cause analysis. Using these tools in combination with your collection and analysis of data will enhance your quality improvement activities.
Video    Date Added: 06/20/2024    Date Last Modified: Jun 20 2024 12:44PM  
Rural Emergency Preparedness and Response
This updated topic guide from Rural Health Information Hub shares resources and information to help rural communities address their emergency preparedness and response needs.
Web link    Date Added: 01/25/2024    Date Last Modified: Jan 25 2024 3:10PM  
Learning the Ropes of Health Care Quality Improvement - Root Cause Analysis Part Three: Use of the Pareto Chart
This portion of the Quality Improvement Tools series will provide guidance in the use of performance and process improvement tools, specifically the use of the Pareto Chart in root cause analysis. Using these tools in combination with your collection and analysis of data will enhance your quality improvement activities.
Video    Date Added: 06/20/2024    Date Last Modified: Jun 24 2024 4:49PM  
Process Improvement Fundamentals
This document, developed by the Eastern US Quality Improvement Collaborative, summarizes the elements of process improvement for hospitals to adopt evidence-based practices to systematically drive change and deliver quality care.
Adobe PDF    Date Added: 07/07/2024    Date Last Modified: Jul 7 2024 3:24PM  
Comprehensive Emergency Preparedness Planning for Critical Access Hospitals: Part One
This video topic instructs Critical Access Hospitals on what is required in the creation of Emergency Plans. Part One focuses on CMS requirements, training, and policies and procedures.
Video    Date Added: 11/01/2024    Date Last Modified: Nov 1 2024 1:12PM  
Comprehensive Emergency Preparedness Planning for Critical Access Hospitals: Part Two
Part Two of this video topic focuses on testing (exercise), power systems and requirements for hospitals that are part of an integrated health care system.
Video    Date Added: 11/01/2024    Date Last Modified: Nov 1 2024 1:18PM  
Quality Improvement Resources
This Public Health Foundation website provides resources and tools, including case studies and white papers, for implementing the quality improvement process.
Web link    Date Added: 08/15/2023    Date Last Modified: Aug 15 2023 9:40PM  
Quality Improvement Essentials Toolkit
Download these 10 essential QI tools for improvement projects, continuous improvement and quality management.
Web link    Date Added: 06/21/2024    Date Last Modified: Jun 21 2024 11:43AM  
Learning the Ropes of Health Care Quality Improvement: Understanding and Creating the Pie Chart
Part of a series of webinars on effective data collection and presentation strategies for quality improvement programs, this recording will review how to construct and analyze the results of the pie chart.
Video    Date Added: 10/05/2023    Date Last Modified: Oct 5 2023 4:34PM  
Quality Improvement Basics
This QI Basics course from Stratis Health is designed to equip professionals with the knowledge and tools to start quality improvement projects at their facilities.
Web link    Date Added: 08/16/2023    Date Last Modified: Aug 16 2023 9:11AM  
Learning the Ropes of Health Care Quality Improvement: Collecting Data for Analysis
The first in a series of four webinars about the importance of data in quality improvement efforts, this recording will review the process of collecting meaningful data for analysis.
Video    Date Added: 08/23/2023    Date Last Modified: Aug 28 2023 4:59PM  
Learning the Ropes of Health Care Quality Improvement: Creating and Understanding the Run Chart
The second in a series of four webinars about the importance of data in quality improvements efforts, this recording will discuss how to create and interpret a run chart.
Video    Date Added: 08/23/2023    Date Last Modified: Aug 28 2023 5:00PM  
Learning the Ropes of Health Care Quality Improvement: Creating and Understanding the Pareto Chart
The third in a series of four webinars about the importance of data in quality improvements efforts, this recording will discuss how to create and interpret a pareto chart.
Video    Date Added: 08/23/2023    Date Last Modified: Aug 28 2023 4:59PM  
Learning the Ropes of Health Care Quality Improvement: Prioritizing Your Projects with a Prioritization Matrix
The final video in a webinar series about the importance of data in quality improvements efforts, this recording will review how health care professionals can create a prioritization matrix to prioritize process improvement projects.
Video    Date Added: 08/23/2023    Date Last Modified: Aug 28 2023 5:01PM  
Learning the Ropes of Health Care Quality Improvement: Understanding and Creating a Swimlane Diagram
Part of a webinar series providing guidance in the use of performance and process quality improvement tools, this recording focuses on understanding and creating the Swimlane Diagram to assist in process improvement efforts.
WebEx    Date Added: 02/09/2024    Date Last Modified: Feb 9 2024 2:26PM  
TeamSTEPPS® Video Toolkit
This Team Strategies and Tools to Enhance Performance and Patient Safety (TeamSTEPPS) toolkit from the American Hospital Association and Project Firstline is evidence-based and designed to improve communication and teamwork in health care.
Web link    Date Added: 04/10/2024    Date Last Modified: Apr 10 2024 11:57AM  
Infrequent Events Calendar
Small patient volumes in rural hospitals often distort quality data. By employing innovative methods to communicate low-frequency patient safety events that reflect these small volumes, we can more accurately share our safety story and highlight the outstanding work done in rural hospitals. The Convergence Health Infrequent Events Calculator can transform your data, offering insights that go beyond a run chart to effectively convey your quality and patient safety results.
Microsoft Excel    Date Added: 07/10/2024    Date Last Modified: Jul 10 2024 1:40PM  
2024 Uniform Data Set (UDS) Measure Crosswalk to Other Quality Reporting Programs
The Crosswalk from the Rural Health Value team highlights alignment between Uniform Data Set (UDS) measures and other quality reporting programs. It is intended to help health centers identify which UDS measures are being utilized by other programs such as CMS Accountable Care Organizations (ACOs) and the CMS Quality Payment Program (QPP).
Adobe PDF    Date Added: 07/02/2024    Date Last Modified: Jul 2 2024 7:51PM  
Learning the Ropes of Health Care Quality Improvement: Understanding and Creating a Scatter Diagram
Part of a series of webinars on effective data collection strategies for quality improvement plans , this recording will review how to construct and interpret the results of the scatter diagram.
Video    Date Added: 09/13/2023    Date Last Modified: Sep 20 2023 11:01AM  
An Orientation Guide for the New Quality Improvement Professional
This document from the Nebraska Hospital Association is an educational resource for individuals getting started as a quality improvement professional.
Adobe PDF    Date Added: 09/18/2023    Date Last Modified: Sep 19 2023 11:27AM  
Learning the Ropes of Health Care Quality Improvement: Understanding and Creating a Histogram
Part of a series of webinars on effective data collection strategies for quality improvement programs, this recording will review how to construct and interpret the results of the histogram.
Video    Date Added: 09/18/2023    Date Last Modified: Sep 20 2023 11:00AM  
Learning the Ropes of Health Care Quality Improvement: Understanding and Creating a Process Flow Map
Part of a webinar series providing guidance in the use of performance and process quality improvement tools, this recording focuses on understanding and creating the Process Flow Map to assist in process improvement efforts.
Video    Date Added: 12/20/2023    Date Last Modified: Dec 20 2023 2:38PM  
Resources for the Community Health Assessment Toolkit
The American Hospital Association's Community Health Improvement network has added new resources to its Community Health Assessment Toolkit, including four new supplements focusing on how to involve specific populations in the assessment process: older adults, caregivers and people with disabilities, in addition to refugee, immigrant and migrant communities.
Web link    Date Added: 07/10/2024    Date Last Modified: Jul 10 2024 2:33PM